This template should be reviewed by the centre owner or a legal professional before publication, especially if online report delivery, payment processing or patient portals are added.
1. Introduction
Shri Guru Nanak Dev Charitable and Welfare Diagnostic Centre (“we”, “our” or “the Centre”) respects your privacy. This policy explains how information submitted through this website may be collected and used.
2. Information we may collect
When you contact us, call us or use the enquiry form, you may provide your name, phone number, preferred service, appointment date and message. Please avoid submitting sensitive medical details through the general enquiry form.
3. How we use information
- To respond to appointment and service enquiries.
- To provide information about test availability, preparation and timings.
- To communicate operational updates related to your enquiry.
- To maintain website security and improve the user experience.
4. WhatsApp and telephone communication
The enquiry form opens WhatsApp and transfers the text you enter to WhatsApp. Your use of WhatsApp is also governed by WhatsApp’s own terms and privacy practices. Telephone calls are handled through your telecom provider.
5. Cookies and analytics
This static website does not intentionally set advertising cookies. If analytics, embedded maps or other third-party tools are added later, they may collect device or usage information under their own privacy policies.
6. Sharing of information
We do not sell personal information. Information may be shared with authorised staff or service providers only when reasonably necessary to respond to your request, operate the website, meet legal obligations or protect safety and rights.
7. Data retention and security
Enquiry information is retained only as long as reasonably necessary for communication, record-keeping and legal requirements. Reasonable safeguards are used, but no electronic communication method is completely secure.
8. Your choices
You may ask us to correct or delete enquiry information, subject to legal and medical record obligations. Contact the Centre using the details below.
9. Children
Parents or legal guardians should make enquiries on behalf of minors and should not send unnecessary sensitive information through this website.
10. Contact
Shri Guru Nanak Dev Charitable and Welfare Diagnostic Centre
SCO 6, Ground Floor, Opposite Kabir Nursery, Chandigarh–Ambala Highway, Zirakpur, Punjab 140603
Phone: +91 90419 24245